Thompson Scale is here to help. We have added links to Frequently Asked Questions (FAQs) and a form
in which you can contact our service group with questions or comments.
This form is located here.
If you would rather talk to someone in our support group, please visit our
Contact Page so that we can assist you.
Parts Request Form
Click here to request a parts quote.
Local Service Locations
- Region: Northeast United States
McCain Industrial Services
Phone: 570-546-6157
- Region: Southern Wisconsin, Northern Illinois, Northwest Indiana
ABest Scale
Phone: 847-301-1433
- Region: Eastern Iowa, Northwest Illinois, Southern Wisconsin
Fairbanks Scale
Phone: 563-381-3131
- Region: Michigan
Cech Scale
Phone: 989-792-8111
- Region: Greater Denver Colorado
Colorado Scale Co.
Phone: 303-431-2722
- Region: Central/Southern Mississippi & Alabama
System Scale
Phone: 601-932-3003
- Region: Central/Southern Louisiana
Professional Scale
Phone: 225-664-0700
- Region: Central Texas
Bastrop Scale
Phone: 512-321-3443
- Region: Southeast Texas Gulf Coast
Advanced Weigh Technologies
Phone: 713-691-4878
- Region: Central/Northern California
Presidio Systems
Phone: 925-362-8400
- Region: Southern California & Greater Los Angeles
California Custom Controls
Phone: 714-529-0181
Checkweigher Maintenance Guidelines
- Make sure all mechanical and electrical interlocks are functional and operational.
(See operator/installation manual for details.)
- Check for proper belt tension and alignment.
- Clean product accumulation, dust, etc. from conveyor and scale on a
regular basis.
- Check bearings for lubrication per schedule listed in manual.
- Perform a scale calibration and corner test periodically using proper
test weight to ensure all areas of the scale show the same amount of weight.
- Ensure that the checkweigher does not become overloaded with more
than one item to weigh at a time.
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Heavy Duty Checkweighers 
